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Privacy Policy Under Pressure Car Wash

 

1. Introduction

Welcome to Under Pressure Car Wash. We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

This Privacy Policy (“Policy”) describes how Under Pressure Car Wash (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit or use our website https://underpressurecarwash.com (the “Site”), book our services, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this Policy.

2. Who We Are & Data Controller

The party responsible for your personal data (the “data controller”) is:

  • Company Name: Under Pressure Car Wash

  • Website Address: https://underpressurecarwash.com

  • Email: admin@underpressurecarwash.com

  • Mailing Address: 7027 John F. Kennedy Blvd, North Bergen, NJ 07047

For any questions regarding your data, please contact us using the details above.

3. Information We Collect

We collect information to provide and improve our services to you. The type of information we collect depends on your interaction with our Site.

3.1. Information You Provide to Us Directly

  • Booking and Service Inquiries: When you book a car wash or contact us for a quote, we collect your name, phone number, email address, and details about your vehicle (e.g., make, model, license plate) to schedule and perform the service.

  • Contact Forms: When you contact us through a form on our site, we collect your name, email address, and any other information you provide in your message.

  • Comments: When you leave comments on the Site, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection. An anonymized string from your email (a hash) may be sent to the Gravatar service.

  • Marketing Subscriptions: If you subscribe to our newsletter or promotional messages, we collect your name and email address.

3.2. Information We Collect Automatically

  • Usage and Device Data: As you navigate our Site, we may automatically collect information about your device and Browse actions. This includes your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate our Site and analyze its performance. Cookies help us remember your preferences and provide a more personalized experience. For detailed information, please see our “Cookies” section below (Section 8).

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: To schedule, confirm, and carry out your car wash appointments.

  • To Communicate With You: To respond to your inquiries, send service reminders, provide customer support, and send transactional emails.

  • For Marketing and Promotions: To send you updates, special offers, and news about our services, but only with your explicit consent. You can opt-out at any time.

  • To Improve Our Site: To understand how visitors use our Site, to analyze trends, and to improve the Site’s functionality and user experience.

  • For Security: To monitor for and prevent fraudulent activity, spam, and to ensure the security of our Site.

  • To Comply with Legal Obligations: To fulfill any legal or regulatory requirements.

5. Who We Share Your Data With

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our business, such as:

  • Web Hosting Providers: To host and maintain our website.

  • Email Service Providers: To send you confirmations and marketing communications (e.g., Mailchimp, SendGrid).

  • Analytics Providers: To help us understand website traffic (e.g., Google Analytics).

  • Booking System Providers: If we use a third-party platform for scheduling appointments.

  • Spam Detection Services: Visitor comments may be checked through an automated spam detection service.

We will only share the minimum information necessary and will ensure that these third parties have agreed to keep your information confidential and secure. We may also disclose your information if required by law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.

  • Customer Records (Bookings): We retain information related to services for 3 years years for administrative and tax purposes.

  • Contact Form Inquiries: We retain these for as long as needed to resolve the query and for a short period thereafter for follow-up.

  • Marketing Data: We retain your data until you unsubscribe from our communications.

7. Cookies

Cookies are small text files stored on your device. We use them for:

  • Essential functionality: Such as remembering if you are logged in.

  • Convenience: Saving your name and email in a cookie if you leave a comment.

  • Analytics: To understand how our Site is used.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of this and many other websites that you visit.

8. Your Data Protection Rights

You have specific rights regarding your personal data. These include the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request that we correct any inaccurate or incomplete data.

  • Erasure (“Right to be Forgotten”): Request that we delete your personal data.

  • Restrict Processing: Request that we limit how we use your data.

  • Data Portability: Request a copy of your data in a machine-readable format.

  • Object: Object to us processing your data for certain purposes (like direct marketing).

  • Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data.

To exercise any of these rights, please contact us at admin@underpressurecarwash.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You also have the right to lodge a complaint with your local data protection authority.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Data Security

We are committed to protecting your data. We use administrative, technical, and physical security measures, such as SSL encryption, to help protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

11. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

By Email: admin@underpressurecarwash.com

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